PRIVACY POLICY

Purpose of this Privacy Policy

At Fanshawe Golf School, we are committed to protecting your privacy and ensuring that your personal information is handled securely and transparently. This privacy policy outlines how we collect, use, store, and share your personal information when you interact with our services, including booking lessons, attending camps, or visiting our website.

Data Collection

At Fanshawe Golf School, we collect personal information to provide and improve our services. This may include:

  • Personal Information: Name, email address, phone number, and other information provided when booking lessons or camps.
  • Technical Information: IP address, browser type, and usage data through cookies.
  • Payment Information: Credit card details, collected via secure third-party payment processors (e.g., Shopify).

How We Use Your Data

We use the data collected for the following purposes:

  • To process bookings and manage lesson schedules.
  • To communicate with you about our services, including promotional offers (with your consent).
  • To improve our services, website, and user experience.
  • To comply with legal obligations under Canadian laws.

Sharing of Personal Information

We may share your personal information with third parties to provide services, including:

  • Service Providers: We work with companies like Shopify (for booking and payment processing) and marketing platforms like Meta.
  • Legal Obligations: We may share data if required by law, to protect our rights, or to comply with legal proceedings.

We do not sell your personal information.

Processing Personal Information

Under PIPEDA, we rely on the following grounds for processing your personal data:

  • Consent: You provide consent for us to use your information when you engage with our services.
  • Contract: Data processing is necessary for us to fulfill our contract with you (e.g., to provide lessons).
  • Legal Obligation: To comply with Canadian legal obligations.

Marketing

We will only send marketing communications if you opt in. You can unsubscribe at any time using the links in our emails or by contacting us directly.

Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences via your browser settings. We use cookies for:

  • Analytics (e.g., Google Analytics)
    Booking functionality

Children's Privacy

We do not knowingly collect personal information from children under 13 without parental consent. If you are a parent and believe we have collected your child’s personal information, please contact us at, and we will delete it.

Security of Your Information

We take reasonable measures to protect your data, including using encryption and secure servers. However, no method of transmission over the internet is completely secure.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. For example, we keep records of your booking history to offer better service.

Your Rights Under PIPEDA

Under PIPEDA, you have the following rights:

  • Access: Request access to the personal information we hold about you.
  • Correction: Ask us to update or correct inaccurate information.
    Withdraw
  • Consent: You can withdraw consent to our use of your personal data at any time.
  • Deletion: Request the deletion of your personal information, unless we are required to retain it for legal reasons.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any changes by updating the "Effective Date" at the top of this policy. If the changes are significant, we will provide more prominent notice (such as sending you an email notification).